Arthur MacMillan
User Experience Designer
design for your user

Thank you for visiting my online portfolio. My name is Arthur MacMillan and I like to call myself a User Experience Professional without designating myself to any one area, because quite honestly I’ve had to do a little bit in various different areas of the product design process. Overall, I’ve had a career working in projects that encompass user-centric methods in order to validate and drive business decisions.

I have 11 years of valuable experience e-Commerce, Online Marketing, Enterprise Software and Mobile Applications. Over those years, I’ve had progressive career growth nurtured mostly by taking on business challenges and finding ways to execute. I’ve served as a Designer, Developer, Manager and Director and quite simply made things happen. In short (which I struggle to be), I’m a problem solver for businesses offering similar benefits as a Swiss army knife to camper.

I’ve been a successful resource for large corporations, startups and family owned businesses. Using my ambition, motivation and professional experience to help most projects forward and hopefully make my bosses like easier. I continue to develop and learn ways to provide real value as a professional, learning new skills, building my knowledge base and being proactive about my career.

Thanks again, for taking the time to learn more about me. Please continue to following me online or contact me.

  • Phone: 703.731.9524
  • E-mail:
Knowledge Areas
Management and Leadership

I’ve managed or led projects for at least 5-6 years of my career. It’s an area that I take great pride in. I’ve learned to be a leader while inspiring innovation and mentoring professional development.

Creative Design

Design is my foundation, it’s where I started my career.  Professionally I’ve been designing for 11 years. I’m a creative at heart and a visual person. Started with illustration, painting and graphic art. I molded my creative talents into the digital realm and it’s something I greatly appreciate.

Front-end Development

I’ve been involved in web development for 9 years. I started with e-Mail marketing and moved into landing page development. I’m very well versed in HTML5, CSS, and Javascript. I’m worked in Sass and LESS and I continue to work on learning MVC frameworks like AngularJS. For the last 7 years I’ve typically had a heavy hand in front-end develop for mobile responsive websites. I’ve done work mobile develop work with Ionic and I have a very solid understanding of iOS and Android user interfaces. I’ve been called a very valuable resource when transitioning approved wireframes into usable code.

Product Design
  • Product Management
  • User Research
  • Persona Development
  • Information Architecture
  • Usability Testing
  • Task Analysis
  • Measurement Planning
  • Wireframe Design
  • Visual Design
  • Rapid Prototyping
  • Interaction Design
Design Tools
  • Axure RP
  • Invision App
  • Sketch App 3
  • Balsamiq
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign
  • Ionic Framework
  • Bootstrap Framework
  • Foundation Framework
User Research
  • User Interviews
  • Gorilla Testing
  • A/B Testing
  • Formal Testing
  • IBM Coremetrics
  • Omniture
  • Google Analytics
  • Crazy Egg
Process Work
  • Arthur has been our go to resource for Web Design for the past 5 years. Their team does an excellent job of understanding our needs and offering solutions to help execute task efficiently.

  • Arthur came to Ballard Designs to fill a new position we were adding - web designer. He had a great attitude and was ready to work hard. Over the years of working together Arthur became a great asset to our team. He was always willing to learn new things and try new ideas. He got along exceptionally well with his colleagues and each enjoyed working with him. His design skills are sharp and he works hard at staying current with the latest trends. He was a pleasure to work with.

  • Arthur is the most invested, self-reliant, and resourceful web developer with whom I've had the pleasure of working. He holds himself and his team to strict standards and has an eye for pixel-perfect development. To me Arthur's most valuable assets lie in his impeccable coding skills, his expansive knowledge of the web, and his ability to remain calm and reliable while multitasking under the most stressful of circumstances.

  • While working for the Creative Group I ended up helping out at Ballard Designs with their email campaigns for a 6-month period. Arthur was always fun, informative and helpful to work with. He gave me a great amount of creative freedom while keeping me focused on the branding requirements.

  • Arthur is talented, hard working, well organized and an excellent communicator. He has a passion for web design and the client experience. He approaches new projects with thoughtfull consideration always looking for the best solution for the client finding creative solutions when the sky is not the limit. He strives to be efficient always looking improve on processes by implementing best practices and methodologies. He is affable and a pleasure to work with. He will be a valuable asset to any organization.

  • I worked with Arthur on several multi-channel direct marketing projects at Curtis 1000. His expertise was in web design, where he took a very thoughtful and marketing-focused approach, and yet wasn't afraid to add in some "Arthurisms" to make it even more effective. Arthur is also very well-versed in design best practices which added a lot of value to the campaigns we implemented. I would recommend Arthur for any role where he is able to use his creativity, expertise, and entrepreneurial spirit!

  • Drew Buckner

    Owner at Buckner's Family Restaurant
  • Karen Mooney

    Sr. V.P. Brand Management at Ballard Designs
  • Jason Royal

    Sr. Web Design at Ballard Designs
  • Stu Phelps

    UX Designer at PureRed
  • Robert Givens

    Sr. Web Developer at IMAGERS
  • Jane Fisher

    Marketing Manager
Arthur MacMillan
Career Experience
  • Sr. User Experience Design
    Jan 2015 - Present
    Primerica Inc.

    Primerica is a term life insurance and financial services company with over 1500 corporate employees and over 90,000 sales reps. I provide leadership in the user-centered design, development and implementation of the Primerica Online mobile application’s content marketing experience; guiding a strategic initiative to provide mobile training resources to new reps.

  • Director of User Experience
    Apr 2014 - Dec 2014
    MemberSuite Inc.

    Membersuite provides an Enterprise Association Management Software solution (SaaS Startup). I worked to establish user-centered research, study and interview methods to help identify usability concerns within the product and assist with devising a strategy for addressing those concerns while implementing new features. Additionally I was task with providing concepts for a hybrid mobile application to compliment the web-based application.

  • Director of e-Commerce
    Aug 2012 - Apr 2014
    Imagers Inc.

    Imagers Inc. is a print distributor that offers digital and large format printing services to Atlanta, GA. I directed an initiative aimed at developing the company’s first (B2C) e-Commerce experience with the goal of providing customizable print products at high quantities with a quick turnaround. I managed the full product development cycle from planning to a sustainability implementing a process for user-centric iterative improvements to help build on both user and business expectations.

  • Sr. User Interface Designer
    Mar 2010 - Aug 2012
    Ballard Designs (HSN Inc.)

    Ballard Designs is a multi-channel retailer offering European inspired home furnishing. They’re owned by Cornerstone Brands and powered by Home Shopping Network Inc. As a Sr. User Interface Designer my primary responsibility was to provide design support for user-driven implementations in e-Commerce to aid in improving product sales. Additionally, I was entrusted with innovative e-Commerce strategies to help test the mobile market through Apple iOS devices. I also served as the manager of visual design in support of online marketing with 3 direct reports.

  • Web Designer and Front-end Developer
    Jul 2008 - Mar 2010
    Curtis 1000 Inc.

    Curtis 1000 Inc. is a large multi-channeling marketing company offering a variety of services and products. I provided multi-channel visual design and front-end development support to the E-Biz Marketing Department working in an agency production environment with financial institutions, schools and universities. I also provided visual design for internal B2B technology solutions.

  • Web Designer
    Jun 2005 - Jul 2008
    Ballard Design (IAC Corp)

    Ballard Designs (IAC Corp) is a multi-channel retailer offering European inspired home furnishing. As a Web Designer, I served both the needs of the Creative and Marketing Departments. I offered a diverse skillset in both web and print design. I collaborated with both teams on executing visual design efforts for online marketing, e-Commerce, retail and catalogs. I also provide 3D modeling and color editing support.



    October 2001 - January 2005
    Art Institute of Atlanta, Atlanta, GA
Contact Info